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| General question |
| Question:
Do you have all shoes in stock now? If yes, how about the available sizes? |
| Answear:
Yes. We have all shoes in stock normally. We can supply most of the sizes below US size 13 or EU size 46, you can contact us for needed sizes. |
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| Question:
How do order shoes? |
Answear:
1). You can order online by using check buy now button and check out. Or you can send email to us with the following information:
style, color of the shoes
order quantity you want
your contact details (Name, Address, Zip Code, City, Country, Email and Tel. No)
2). We will confirm your Email and request the prepayment before shipment, please be noted that all price are inclusive the shipping cost
3). You can send us money via Western Union( be faster) or T/T.
4). Once we receive your payment, we will ship the shoes to you, all the shoes are delivered from China.
5). We will send you the Tracking No once we finish the shipment( after 3 days).
6). The package will be delivered within 9 days( sometimes it can be delivered faster): it depends where you are located.
7). We would appreciate if you give feedback after you received the package. |
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| Question:
How can I know about my order status? |
| Answear:
Once we send the goods, will give you a Tracking No, with which you can check your order online. We are also eeping an eye on your shoes until they reach you. |
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| Question:
I don not see the size I need or the shoes I want on the website, do you have it or can you order it for me?
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| Answear:
If you can not find the shoes or the size you on our website, it means that we do not have this style of shoes or size in hand. But you need them , please contact with us, we will try our best to help you. |
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| Question:Are all the shoes authentic ones? Come in the original box, retro card? |
| Answear:
Most of the shoes are made as per original ones with quality guaranteed. We have got high reputation on shoes field, buyers are satisfied with our shoes quality. All shoes come in original box, the retro card, labels with correct series number unless noted in the order. We also supply some authentic branded shoes but prices are higher and qty is limited. |
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| Question:
Can you reserve the shoes for me until I can pay for it? |
| Answear:
Yes, the only thing you have to do is to confirm it by email and we will keep them for you for one week. owever, if one week pass, we still not receive your payment, we have to sell them to someone else. |
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| Question:How do I contact you if I have a question or a problem arises? |
| Answear:
We prefer to be contacted by email or click the Message button in the top menu . See our Contact Page for complete information about contacting us. |
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| Question:What is size Different between Eur sizes and USA sizes? |
Answear:
Woman Shoes Size |
Eur |
Eng |
USA |
Inch |
Cm |
36 |
3.5 |
6.5 |
8.65 |
22 |
37 |
4.5 |
7.5 |
9 |
22.9 |
38 |
5.5 |
8.5 |
9.3 |
23.7 |
39 |
6.5 |
9.5 |
9.65 |
24.6 |
40 |
7.5 |
10.5 |
10 |
25.4 |
41 |
8.5 |
11.5 |
10.3 |
26.2 |
42 |
9.5 |
12.5 |
10.65 |
27.1 |
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Man Shoes Size |
Eur |
Eng |
USA |
Inch |
Cm |
39 |
5.5 |
6 |
9.8 |
25 |
40 |
6.5 |
7 |
10.15 |
25.8 |
41 |
7 |
7.5 |
10.5 |
26.7 |
42 |
8 |
8.5 |
10.8 |
27.5 |
43 |
8.5 |
9 |
11.15 |
28.4 |
44 |
9.5 |
10 |
11.5 |
29.2 |
45 |
10.5 |
11 |
11.8 |
30 |
46 |
11.5 |
12 |
12.1 |
30.8 |
47 |
12 |
12.5 |
12.5 |
31.7 |
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| Question:
Can you give me any discounts? |
| Answear:
It depends how many do you want! The more you buy ,the more favor price you ' ll get |
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| Question:
How soon can I get the shoes I order for? |
| Answear: About 7-10 days after payment confirmed. |
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: 0086-594-6616136
